You can return your items FREE of charge to Aras Kargo within 14 days from the delivery date, using return code 2506354551414. Simply write your full name inside the package when sending it. Please ensure that the returned products comply with the return conditions.
At JaceyJace, we prioritize customer satisfaction and offer free returns and exchanges within 14 days to make your shopping experience as comfortable as possible. Please carefully review the return and exchange conditions below:
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Return & Exchange Period:
You can return or exchange your products within 14 days from the delivery date. During this period, returns and exchanges can be made provided that the products are unused and their tags have not been removed. -
Non-Returnable Products:
For hygienic reasons, products such as socks and underwear are not accepted for return. These types of products cannot be returned or exchanged. -
Product Condition:
Returned products must be unused, clean, and sent with their original tags. The return process will be initiated once we confirm that the product has not been used and its tag has not been removed. -
Shipping Fees:
For the return process, only the specified cargo company and return code must be used. For shipments that do not comply with these conditions, shipping costs will be borne by the customer, and these fees will be deducted from the refund amount during the return process. -
Return Process:
After the returned products reach our warehouse, the refund will be processed to the payment card within an average of 3 business days. In case of any disruption in the return process, you can contact our customer service. -
Exchange Process:
For products requested for exchange, a discount code will be provided for the amount spent. You can repurchase the desired product with this discount code.
Remember: If you have any questions regarding the product return and exchange process, you can contact our customer service. We are always here to help you!